Support Policy

Gigaphoton's Support Policy

Our mission for customer support is to achieve stable operation and enhance the uptime of the units we have delivered to our customers. We at Gigaphoton provide quality customer support focusing on the following three major strategies:

  • Reinforcement of periodic preventive maintenance
  • Improvement of service skills
  • Speedy and optimum supply of spare parts

Gigaphoton provides speedy and top-quality customer support through our worldwide service network for all of our domestic and overseas customer sites.