March 10, 2020
This is an updated status of the Gigaphoton Group concerning the infection prevention measures for the novel Coronavirus (COVID-19).
Status of employees
At present, there are no cases of infection reported among our employees. To prevent the impact on our production and support activities, and operation of factories of our customers due to the spread of infection, we are implementing measures such as restrictions on overseas and domestic business travel, working from home and working in shifts.
Production and Supply Chain
Since there are no serious problems with the production and supply capabilities of our suppliers at present, the production of laser products and spare parts stays uninterrupted. However, one of the risk factors is that some suppliers are using parts from China, and we will continue to watch the situation in this regard.
Regarding service support, the head office functions such as parts supply and technical support are being carried out as usual. Regarding on-site service support to individual customers, please contact our local representative or at the contact information given below.
We will continue providing appropriate information through our web site.
We offer our deepest condolences to those who have died due to the virus and wish a speedy recovery of infected people and sincerely hope that the infection will be contained soon.
* The next report is due to be released around March 17.
President and CEO
Corporate Planning Department
Kenji Takahisa: email@example.com
For inquiries regarding supply chain:
Purchasing Section, Production Department
Yoshinori Ohta: firstname.lastname@example.org
Rika Shimizu: email@example.com
For inquiries regarding service support and distribution:
Customer Support Department
(Japan) Takayuki Mizokami: firstname.lastname@example.org
(Overseas) Kenny Oka: email@example.com
For inquiries regarding business discussions:
Kiyotaka Uchida: firstname.lastname@example.org
For other inquiries:
Overseas Offices Contact Information
Gigaphoton Korea: 史承學（Seung Hak, Sa）email@example.com
Singapore Branch: Jason Lim Jason_lim@gigaphoton.com
Gigaphoton USA: Dennis Smith firstname.lastname@example.org / James Graves email@example.com
Gigaphoton Europe :Erik de Bekker GPE_inquiry@gigaphoton.com