March 17, 2020
We offer our deepest condolences to those who have died due to the Coronavirus (COVID-19) and wish a speedy recovery of infected people and sincerely hope that the infection will be contained soon.」
This is an updated status of the Gigaphoton Group concerning the infection prevention measures for the novel Coronavirus (COVID-19).
Status of employees
To prevent the impact on our production and support activities, and operation of factories of our customers due to the spread of infection, we are implementing measures such as restrictions on overseas and domestic business travel, working from home and working in shifts.
Production and Supply Chain
Since there are no serious problems with the production and supply capabilities of our suppliers at present, the production of laser products and spare parts stays uninterrupted. However, one of the risk factors is that some suppliers are using parts from out side of Japan, and we will continue to watch the situation in this regard.
Service Support
Regarding service support, the head office functions such as parts supply and technical support are being carried out as usual. Regarding on-site service support to individual customers, please contact our local representative or at the contact information given below.
We will continue providing appropriate information through our web site.
* The next report is due to be released around March 24.
Gigaphoton Inc.
President and CEO
Katsumi Uranaka
Media inquiries:
Corporate Planning Department Kenji Takahisa: web_info@gigaphoton.com TEL: +81-285-37-6931
For inquiries regarding supply chain: Purchasing Section, Production Department Yoshinori Ohta: yoshinori_ohta@gigaphoton.com Rika Shimizu: rika_shimizu@gigaphoton.com TEL: +81-285-28-8433
For inquiries regarding service support and distribution: Customer Support Department (Japan) Takayuki Mizokami: takayuki_mizokami@gigaphoton.com (Overseas) Kenny Oka: kenji_oka@gigaphoton.com TEL: +81-285-8409/8423
For inquiries regarding business discussions: Sales Department Kiyotaka Uchida: kiyotaka_uchida@gigapoton.com TEL: +81-285-28-8415
For other inquiries: Administration Department Mayumi Nakamura: TEL: +81-285-28-8410
Overseas Offices Contact Information Gigaphoton Korea: 史承學(Seung Hak, Sa)sh_sa@gigaphoton.com Gigaphoton Taiwan: Satoshi Oka satoshi_oka@gigaphoton.com / 呉健賢 ken_wu@gigaphoton.com Gigaphoton China: Daisuke Satou daisuke_satou@komatsu.com.cn / 何胜杰 heshengjie@komatsu.com.cn Singapore Branch: Jason Lim Jason_lim@gigaphoton.com Gigaphoton USA: Dennis Smith dennis.s@gigaphotonusa.com / James Graves james.g@gigaphotonusa.com Gigaphoton Europe: Erik de Bekker GPE_inquiry@gigaphoton.com |